The Whole of Australian Government (WoAG) Stationery and Office Supplies (SOS) Panel is a coordinated procurement arrangement established and managed by the Department of Finance (Finance).
The SOS Arrangement consists of a panel of three suppliers, that provide stationery and office supplies to Commonwealth entities across Australia. The current SOS Panel commenced in December 2024 and replaces the previous Panel.
Head Agreement:
| Start Date | Initial Term | Extensions Used | Current Expiry | Extensions Available |
|---|---|---|---|---|
| 14 Dec 2024 | 5 years | Nil | 13 Dec 2029 | Up to 5 years |
SOS Panellists
The SOS Panel includes the following three suppliers. Eligible Entities are permitted to engage with one or multiple suppliers, but are encouraged to engage with at least two suppliers to maximise value for money and access to products.
Complete Office Supplies Pty Ltd.
Winc Australia Pty Limited.
Officeworks Limited.
Eligible Entities & Joining the Arrangement
Participation in the SOS Arrangement is mandatory for Non-corporate Commonwealth entities. Corporate Commonwealth entities, Commonwealth companies and other government organisations can opt-in to the SOS Arrangement with Finance’s agreement.
Participating entities (Customers) must source core goods through the SOS Arrangement. Visit our Stationery and Office Supplies Panel GovTEAMS community for more information about core goods and the broader products and services available through the SOS Arrangement.
Contact our team at SOSHelpDesk@finance.gov.au to discuss joining the SOS Arrangement.
SOS Arrangement Objectives
The SOS Arrangement key objectives are to:
- Reduce costs by aggregating Australian Government buying power to secure discounted pricing and maximise value for money
- Provide entities access to a diverse range of goods and services to meet their operational requirements through streamlined ordering systems
- Decrease administrative costs for suppliers and entities by removing procurement duplication
- Optimise savings by promoting behavioural change
- Contribute to a competitive and viable industry
- Support the delivery of Australian Government policy objectives.
The SOS suppliers must contribute to these objectives by:
- acting professionally, ethically and reasonably at all times to ensure the successful delivery of the goods and services
- providing high quality customer service and systems that are responsive to the needs of Finance and Customers
- maintaining open, proactive and effective communication with Finance and Customers
- providing pricing that maximises value for money for the Australian Government and ensures competitive pricing for goods and services across the Head Agreement Term
- quickly resolving complaints or issues raised by Finance or Customers
- identifying opportunities to reduce:
- costs, and advise Customers on cost-reduction strategies; and
- the carbon footprint of Customers relating to the goods and services.
