This service catalogue contains descriptions of MCN services and products provided to Ministers of the Government of the day and other government agencies.
Contact MCN@finance.gov.au to order a service. We will contact you to understand your requirements, design a solution and prepare a quote.
Please Note: Our delivery lead times vary based on type of service requested and the presence of existing infrastructure. We will provide timelines tailored to your request within our quote. For planning purposes please contact us early to assist us to meet your timelines.
If you are unsure of your requirements let us know in the email and someone from our team will call you back within 48 hours to discuss.
National Telepresence System (S01.01.01)
The National Telepresence System (NTS) is a secure, high definition, digital video conferencing system that provides a high-quality spatial audio and video experience for its users. The NTS service operates on the Ministerial Communications Network (MCN) and enables meetings up to and including the security classification of SECRET.
Products Included:
- Personal Telepresence Device (PTD) S04.01.03 - a Monitor sized desk top video conferencing device.
- Standard Telepresence Device (STD) S04.01.02 - a Video Conferencing Display unit that can be mounted on a wall, or on mounted on a stand.
- Large Telepresence Device (LTD) S04.01.01 - Dual video conferencing display units that are wall mounted.
Services included:
- Installation
- Video Conference Management
- Training
- Ongoing maintenance and support
Document Transfer System (S01.01.02)
The Document Transfer System (DTS) is a network of secure points seamlessly connecting Australian Government offices, Parliament House, and the offices of Premiers and Chief Ministers nationwide. DTS offers a 'digital safe hands' transfer service, ensuring the confidential exchange of paper documents rated up to and including SECRET classification.
Products Included:
- Document Transfer System –S04.02.01 - A facsimile device
- Secure Executive Phone – S01.01.03 - A digital phone attached to the facsimile device
Services included:
- Installation
- Training
- Ongoing maintenance and support
Secure Executive Phone (S01.01.03)
A secure desk phone with audio-conferencing capabilities. The Executive Phone is suitable for single person use. As a voice only device, the Executive Phone is predominantly for point-to-point secure calls, but is capable of being connected to secure video conference meetings, as required.
Products Included:
- A digital Executive phone
Services included:
- Installation
- Training
- Ongoing maintenance and support
Data Carriage – Government Communications Network (GCN) (S02.02.01)
The GCN Data Carriage service facilitates the transmission of data over a dedicated communication network to connect geographically diverse locations. The GCN Data Carriage service allows customers to transmit any other data up to and including UNCLASSIFIED level security classified information.
Features include:
- A metropolitan area network (MAN) that connects government offices around the ACT
- A wide area network (WAN) that can provide connectivity from Canberra to a number of interstate sites;
- Tailored access speeds across the WAN to meet client requirements
- be responsible for their own data encryption
- establish routing connectivity between sites, and
- use their preferred IP addressing schematics
Products
- Unmanaged Data Carriage
- End to end connectivity via GCN underlay network.
- Agencies will be required to provide their own networking equipment which will connect to SC’s customer edge (CE) at the common hand-off location (head-end) and remote site (site end).
- Bandwidth options from 10Mbps.
- Managed Data Carriage
- End to end connectivity via GCN underlay network, including SC owned networking equipment to serve the remote site.
- Agency end devices connect into SC equipment at remote sites (site end).
- SC will be required to connect back to Agency’s infrastructure at the common hand-off location (head end).
- Bandwidth options from 10Mbps.
Services
- Unmanaged Data Carriage
- Assistance and guidance with service set-up.
- 24/7 monitoring of underlay network.
- Managed Data Carriage
- Installation of SC networking equipment at remote site for Agency end devices.
- 24/7 monitoring of underlay network.
- Ongoing maintenance of networking hardware serving at the remote site.
Data Carriage – Ministerial Communications Network (MCN) (S02.01.02)
The MCN Data Carriage service facilitates the transmission of data over a dedicated communication network to connect geographically diverse locations. The MCN Data Carriage service allows the customer to transmit data up to and including SECRET level security classified information.
Features include:
- A metropolitan area network (MAN) that connects government offices around the ACT
- A wide area network (WAN) that can provide connectivity from Canberra to a number of interstate sites;
- Tailored access speeds across the WAN to meet client requirements
- be responsible for their own data encryption
- establish routing connectivity between sites, and
- use their preferred IP addressing schematics
Products
- Unmanaged Data Carriage
- End to end connectivity via GCN underlay network.
- Agencies will be required to provide their own networking equipment which will connect to SC’s customer edge (CE) at the common hand-off location (head-end) and remote site (site end).
- Bandwidth options from 10Mbps.
- Managed Data Carriage
- End to end connectivity via GCN underlay network, including SC owned networking equipment to serve the remote site.
- Agency end devices connect into SC equipment at remote sites (site end).
- SC will be required to connect back to Agency’s infrastructure at the common hand-off location (head end).
- Bandwidth options from 10Mbps.
Services
- Unmanaged Data Carriage
- Assistance and guidance with service set-up.
- 24/7 monitoring of underlay network.
- Managed Data Carriage
- Installation of SC networking equipment at remote site for Agency end devices.
- 24/7 monitoring of underlay network.
- Ongoing maintenance of networking hardware serving at the remote site.
Australian Parliament House (APH) Services
Dedicated fibre optic networks at the level of secret and protected, colocation facilities, VIP services, and a state-of-the-art communications centre. High quality infrastructure and services that meet the highest standards, delivering secure and reliable communications to Commonwealth departments at Parliament House.
Products
- National Telepresence Devices (NTS) - (S01.01.01) - Secure Video Conferencing services
- Document Transfer Devices (NTS) - (S01.01.02) - Secure facsimile services
- High Speed Fibre Network - (S05.02.01) - connectivity for Agencies
Services
- MCN device onsite support – (S03.03.01)
- Moves, Changes, Project Management and coordination for MCN and GCN services at APH (S05.01.04)
Event Assistance
The MCN Secure Communications team are available to work with you to provide MCN and GCN services to an event you may be hosting.
Contact the team at mcn@finance.gov.au to start a conversation about how we can help.
