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26/11/2024

Contacts

WoAG Travel Team

  • Hotline: 02 6215 2447
  • Email: woagtravel@finance.gov.au

Travel Management Services – QBT Pty Ltd

QBT Contact Details

QBT have entity specific 1300 numbers, if you require the number please contact your entity’s travel team. QBT also have dedicated email addresses for following areas:

  • Domestic
  • International
  • Groups
  • VIP
  • Technical support
  • Profiles
  • Reporting
  • Accounts

TIP: when calling QBT, have your booking reference and unique ID ready.

The email addresses for these areas can be found on the contacts page in our WoAG Travel Arrangements community on GovTEAMS SharePoint.

Accommodation Program Management Services – The AOT Group

AOT Contact Details

  • Call Centre: 1300 767 869
  • Bookings: bookings@aothotels.com.au
  • Groups: groups@aothotels.com.au
  • Venue Hire: meetings@aothotels.com.au

Vehicle Rental Services – Hertz

Hertz Contact Details

  • Reservations: 1800 009 545
  • Customer Care Centre: 1800 550 078
  • Email: ausalescr@hertz.com

Travel and Procurement Payment Services – Diners Club

Diners Contact Details

  • Customer Service: 1800 105 660
  • Customer Service from outside Australia: +61 3 8643 2210
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