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The Special Minister of State Mark Dreyfus QC and the Minister for Broadband, Communications and the Digital Economy Senator Stephen Conroy today announced the release of the Australian Public Service Mobile Roadmap. The roadmap is available on the AGIMO website at http://agimo.gov.au/mobile/.
The roadmap supports the Government’s ‘Digital First’ policy, also released today, which requires agencies to make key services available online, including on mobile platforms, by December 2017.
As the APS ICT Strategy notes, Australians have been rapid adopters of mobile technologies. Dealing with the APS is more convenient as more government services are available through mobile devices in response to the increasing demand for flexible, mobile and online services.
The roadmap will help the APS agencies embrace the potential of mobile technologies to deliver better, more convenient services to Australians and engage more effectively with communities. The roadmap will promote improved agency and staff productivity through innovative use of mobile devices. The infographic below provides an overview of the roadmap and the actions agencies will undertake to make better use of mobile technology to deliver services and improve government operations. AGIMO will work with agencies to:
The mobile roadmap points to the significant and timely progress many agencies have already made in the adoption of mobile technologies, such as smartphones, tablets, wifi, mobile-enabled websites and mobile applications. Indeed the finalists in the recent Excellence in e-Government Award for service delivery - the Department of Human Services, the Australian Bureau of Statistics and the Department of Foreign Affairs and Trade - were all nominated for mobile apps.
The National Library of Australia’s mobile strategy, based on the outcomes of their client survey for mobile services, also provides a good example on which agencies can base their own plans to take-up mobile technology.
We are looking forward to working with agencies to implement the roadmap. For further information contact us at email@example.com.